the raclette and fondue

Raclette and Fondue Sets that Last ...Phone 01363 881174... a PLUS Online Store
UK Mainland Delivery £4.95, FREE over £30 Email Us Your Cart  0 items. £0.00 Checkout

About Us

The Raclette and Fondue is PLUS Online Stores' 12th website. As with all our websites we offer top end products that will make our customers happy when they open the box

Rather than sell general purpose fondues - which are "jacks of all trades and masters of none" - we sell specialist fondues for cheese, meat or fish which all require different cookware.

Our raclettes are either traditional grills or hot stones - both versions are excellent quality. Just choose the kind of taste you want - "baked" with the hot stone, and grilled from the traditional raclette.

We are a family run firm that enjoys offering a high level of personal, customer service:

  • delivery details given in advance
  • no payment taken before stock is assured or if there is a delay, before a customer has agreed to wait
  • all warranties and guarantees listed - and we will help you to activate them if you need to
  • high level of product knowledge- you are welcome to phone if you have any queries
  • key financial information automatically deleted once an order is completed

Please call us on 01363 881174 . Full address and contact details are at the bottom of the page. You can ask to speak to Claire Hodgson, Laura Robinson or Nick Mahoney.

Recent Customer Feedback on PLUS services

"Thanks for your help . It's great to do online shopping but also have contact with a real person

" Thank you very much for sending my grey fondue set so promptly. It arrived yesterday - just before I went out - so perfect! Thank you also for being so helpful on the phone to ensure that I ordered the correct one. We will use it over the weekend to practise in time for Easter when my family arrives" Janice G . 28/03/2011

"We are delighted with the raclette plates and may even require some more at a later date. Good luck with the business" Eleanor C, 19/01/2010

"Fantastic service, I'm really pleased" Stewart L 23/12/2008"

"Hi Claire, Brilliant, many thanks, thanks also for all the trouble you have gone to as well" Brenda 23/12/2008

"Thankyou for your prompt reply and great customer service!" Kev 22/12/2008

"Hi Clair, Thanks for the great service" Jerry 24/11/2008

"This is the first time I have used your company and I must say I am very impressed with the service. From order to delivery (which was really quick). I will certainly use your company for all my future catering requirements and I have no hesitation in recommending your company to my colleagues in the catering trade and friends." Regards R McKenzie 29/09/2008

"Many thanks for the wonderful service" - Lucy 08/09/2008

"Thanks again for your prompt and professional communication - if only other firms would learn" - Fergus M 28/08/2008

"Order arrived and is fabulous" M Lloyd 02/09/2008

"You are an angel, Claire. My other supplier let me down and you got my order to me in time for the Wedding. Thank you so, so much" Denise M 24/08/2008

"Thanks for the great service, Dee." Jane 05/08/2008

"Good morning-my orderl arrived yesterday-so swift!! REALLY pleased. Thankyou." Lydia Laurence. 06/08/2008

"Thank you for your excellent service, especially as the order is going to my sister in the UK and I`m in New zealand and there's been a few problems trying to get me on the phone !" Susan 07/08/2008

"I have received my very attractive ceramic spice mill and am pleased to say that it does exactly as you claimed. I was also plesaed to receive it so quickly" Helen G. 02/08/2008

"Dear Dee, Thank you very much for the excellent service!" Natalia 31/07/2008

""Got the order ....took about 24hrs from ordering online to receiving......a quality service...keep up the good work.......cheers....." Campbell F 29/07/2008

"Thanks very much for your help. I really appreciate it. You guys have the best service." Jane 23/07/2008

"Hello Claire. Thank you for your excellent customer service and product.I will not hesitate in using your company again or indeed recommending you to my friends. Best Wishes" Mrs Gould 28/07/2008

"I appreciated you friendly call to check that I wanted it delivering to work and also how nice the lady was when I called to explain that the napkins were missing. I will definately recommend you to friends and will put you in my favourites." Julia 10/07/2008

"Your customer service and attention to detail are far in excessive of what I could have expected, thankyou" J Scanlon 14/06/2008

"Many thanks for dealing with my first order in such an efficient manner.The ordering process was simple and you emails informative. Delivery was prompt and the goods represented very good value for money. In all a pleasant shopping experience which will put you on the top of my list for my next purchase." M White 29/05/2008

"Great service thanks for all your help.Claire could not have been more helpful. She's a star! Thanks again" Murray MacDonald 30/05/2008

"Thank you for my order received yesterday, I appreciated the e-mail and phone call confirming delivery . The only minor concern I had was in the product description both sizes were together and I was concerned I might be ordering both but that was just me. Thank you for your excellent service Kind regards Ken Young" 21/05/2008 Ken Young

"Order received today, all in perfect condition thank you to the despatch dept,and very quick delivery we are delighted with the product and service.Thank you" George&Carole 28/05/2008

"Thank you to Claire Hodgson for the fantastic customer service I received with my purchase. Claire went to a lot of trouble and I am now completely satisfied, thank you very much..."G Phillips28/04/2008

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