the raclette and fondue

Raclette and Fondue Sets that Last ...Phone 01363 881174... a PLUS Online Store
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Guarantees and Warranties

Guarantees and Warranties

We are happy to help you activate any guarantee or warranty offered on products bought through us. We will get in touch with the UK manufacturers and importers for you.

Please remember to follow any instructions you receive with your product regarding registration of the guarantee.

Staub Lifetime warranty

Kuchenprofi 1 year warranty

Spring 10 year guarantee on s/steel fondue sets, 2 years on ceramic fondues, 2 years for raclettes

Swan 2 Year guarantee - domestic only

This product is guaranteed for two years from the date of original purchase. If any defect arises due to faulty materials or workmanship faulty products must be returned to place of purchase. Refunds or replacement is at the discretion of the store.

The following conditions apply:

  • 1. The product must be returned to the retailer with original proof of purchases.
  • 2. The product must be installed and used in accordance with the instruction contained in this instruction guide.
  • 3. It must be used only for domestic purpose.
  • 4. It does not cover wear and tear, damage, misuse or consumable parts.
  • 5. Swan has no responsibility for incidental or consequential loss or damage.
  • Valid in the UK and Eire Only

PLEASE NOTE : Manufacturers' guarantees and warranties do not cover neglect, normal wear and tear or misuse of the products. They cover defective workmanship and defective materials. So please ensure you follow product care and use guidelines.

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